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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Paula Kellums

June 24, 2025

5  out of  5
rating by Paula Kellums
"Very good experience. Employee was very nice and very knowledgeable! Great job"
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Chris Carson

June 19, 2025

5  out of  5
rating by Chris Carson
"Both Tanner and Sam were ultra responsive. Sam provided a very competitive quote for insurance coverage on all 4 of my vehicles, as well as my home and answered all of my questions immediately, allowing me to make an apples to apples comparison. Happy to be doing business with these folks!"
We responded:
"Thank you for taking the time to leave us the great review Chris! We look forward to working with you."
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Hope

June 12, 2025

5  out of  5
rating by Hope
"I had a very wonderful experience"
We responded:
"Thank you Hope, we love hearing positive feedback! "
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Bernadette Harrison

May 22, 2025

5  out of  5
rating by Bernadette Harrison
"Tanner Bush thank you for your patience & excellent breakdown of all the ways I could save. I am truly grateful to be a part of State Farm. If anyone is interested in saving money transfer to State Farm. There are a lot of insurance companies saying the same thing but I'm speaking from experience. Saving over $100 a month is extra grocery money for me. Hopefully one day I can meet you in person. Thanks again."
We responded:
"Thank you so much for taking a moment to leave us the amazing review Bernadette. I am glad we were able to tailor an insurance plan to your needs. We would love for you to swing by anytime! "
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Lauren Croghan

May 22, 2025

5  out of  5
rating by Lauren Croghan
"I had a great experience with Tanner’s office. All the guys in the office are helpful, responsive, and knowledgeable. I would highly suggest this office for your insurance needs."
We responded:
"Thank you for the great review Lauren! "
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john prioleau

May 21, 2025

5  out of  5
rating by john prioleau
"Had a wonderful experience with Sam, truly knowledgeable, and pleasant person to talk with outstanding."
We responded:
"Thank you for the outstanding review and kind words John! We love it when we hear positive feedback after getting together. "
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Nicholas Bower

May 5, 2025

5  out of  5
rating by Nicholas Bower
"Great Rate’s, Great People!"
We responded:
"Thank you for the amazing review and kind words!"
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Bryan Gamble

April 9, 2025

5  out of  5
rating by Bryan Gamble
"Great group of young professionals that are eager to help with your insurance needs."
We responded:
"Thanks for taking the time to leave us the amazing review Bryan!"
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Jaime Lewis

March 11, 2025

5  out of  5
rating by Jaime Lewis
"Very friendly and accommodating."
We responded:
"Thank you for the kind words and great review Jaime!"
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Phil Calvaruzo

January 22, 2025

5  out of  5
rating by Phil Calvaruzo
"That was very happy with the quote and the professionalism of my insurance broker he was very pleasant and very nice it was really good to talk to someone that really knew what I needed."
We responded:
"Thanks for taking the time to leave us the great review Phil. It always makes our day!"
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Betty Deas

January 14, 2025

5  out of  5
rating by Betty Deas
"Was looking for Condo Insurance, Was very punctual, Pricing was so much better than Geico, Had them 8 years, Price tripled and wouldn’t help, State Farm was more than happy to except a new customer, Tanner was Great!"
We responded:
"Thank you so much for the kind words. We are thrilled to be able to help!"
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Lee

November 8, 2024

1  out of  5
rating by Lee
"It has taken years but I can finally share my story about this horrible insurance company. When I first got a policy on my Charger a few years ago, State Farm sent a letter to my home telling me they were going to cancel my policy because they needed info on my spouse. I quickly called Tanner Bush office and spoke with someone who assured me everything was OK. A week or so later I got another letter stating my policy was canceled. I then scrambled and purchased a new policy with another company. A day or 2 later I called Tanner Bush office again to complain and the guy listened to me and said he was going to reinstate my policy. I told him that was fine but I had already purchased insurence through another company and they would charge me a cancelation fee. He said that's not his problem and that he was going to reinstate the policy. I lost $275 to the other company for canceling. Tanner Bush office then BACK charges me for the time between the cancelation and the reinstatement. At this point it was nearing Christmas and I was so broke I could barley afford presents for my family. I explained this to the agent on the phone and asked if they would reimburse me for the money I lost and cut me some slack because they made the mistake. He said no I still have to pay them everything. After years I'm finally able to find another company and have now switched. NEVER USE THIS COMPANy THEY DO NOT CARE ABOUT YOU AT ALL!!!"
We responded:
"Good Morning Brandon, I do see you had a few pending changes with the regional office recently. After reading your post a couple of times it seems like your frustration may be coming more from dealing with the multiple parties involved than from your years of service with our office. When we receive information from you it has to be communicated over to the regional office and reviewed, that may not always happen immediately, in turn even when it does they could have already communicated out to you with mail that is no longer accurate. It's certainly not a perfect system, but it is the best one we have. I can assure you we do care about you as a policyholder and fellow driver, and hate to end on bad terms. That said it's also true that we can not reimburse a fee charged by another company. Those would have to be taken up with them. State Farm also does not charge any premium for days that coverage is not provided. If you would like to discuss further, feel free to give us a call at your convivence. "
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Nereida Rosado

June 27, 2024

5  out of  5
rating by Nereida Rosado
"Rhett was very professional and informative making the transition from one insurance company to another easy"
We responded:
"Thank you for taking the time out of your day to leave us the fantastic review! "
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B. A Jackson

May 8, 2024

3  out of  5
rating by B. A Jackson
"The agents are always agreeable. My problem is, because of the high deductible. I have not been able to use it. I have had them since 2008. Feels like, It's been so long . It will be a lose , for me, after all the money I have put in..."
We responded:
"Thanks for taking the time to leave us a review, although I do wish it were higher since the deductible options are set by the regional office. That said, we would be happy to review your policies with you and see if there may be a lower deductible available than you are currently carrying. Living near the coast our options can be limited, but we are always here to help evaluate or talk it through if you would like."
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Tammy Roundtree

May 6, 2024

4  out of  5
rating by Tammy Roundtree
"Good"
We responded:
"Thanks for the great review Tammy! "
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Tracy McConnell

January 6, 2024

5  out of  5
rating by Tracy McConnell
"My agent was on point with assisting me with my insurance policy! Very well knowledgeable about the insurance process and getting you started at the best deal."
We responded:
"Thank you for the fantastic review Tracy!"
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Lashawnda Hines

January 5, 2024

5  out of  5
rating by Lashawnda Hines
"Rhett is my agent and his customer service was great. You can tell that this office really cares about their clients."
We responded:
"Thank you for the kind words and taking a moment to leave us the great review! We are thrilled to have you and Rhett with State Farm."
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Ashish Agarwal

December 5, 2023

5  out of  5
rating by Ashish Agarwal
"Over All excellent experience working with Tanner."
We responded:
"Thank you for taking the time to leave us the great review!"
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Nik

December 4, 2023

5  out of  5
rating by Nik
"The folks at this office were great at getting a last minute policy together as I was purchasing a home. In fact, the policy was lower than every other company I'd gone through before! Rhett was very kind, straightforward and had the policy written up in no time, even on a very short notice. I can't recommend these guys enough!"
We responded:
"Thank you for taking the time to leave us the fantastic review Nik! We are happy to have Rhett and yourself as a part of our agency. "
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Kelli Woodward

November 7, 2023

5  out of  5
rating by Kelli Woodward
"Easy to work with and very knowledgeable about policies offered."
We responded:
"Thanks for the great feedback Kelli! Welcome to State Farm!"
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Amanda Tennies

October 27, 2023

5  out of  5
rating by Amanda Tennies
"All around positive experience."
We responded:
"Thanks for the fantastic review Amanda!"
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Michael Green

October 27, 2023

5  out of  5
rating by Michael Green
"Very friendly and professional services"
We responded:
"Thanks for the great review Michael! "
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Kevin Mcneil

October 25, 2023

5  out of  5
rating by Kevin Mcneil
"Rhett was a pleasure to work with he went above and beyond to help me"
We responded:
"Thank you for taking the time to leave Rhett & our office the fantastic feedback Kevin!"
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Brandy Rheuark

September 20, 2022

5  out of  5
rating by Brandy Rheuark
"Rick went above and beyond to help me with quotes and made the process so easy! I have recommended him to several friends already!"
We responded:
"Thank you for the amazing review Brandy!"
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Amy Graham

June 23, 2022

5  out of  5
rating by Amy Graham
"All of the agents are superb! Marcus really gets it done!"
We responded:
"Thanks for taking the time to leave us a great review Amy!"